dotdigital Agency

Why is dotdigital the right marketing automation tool for you?

dotdigital optimizes digital customer communication through personalized, automated, and data-driven processes. With dotdigital, you can create targeted campaigns based on customer behavior and purchase history, while automated workflows reduce manual effort. Seamless integration with CRM and commerce systems enables efficient customer segmentation and lead scoring. Analysis and reporting tools help continuously optimize campaigns. Additionally, cross-channel communication via email, SMS, and social media ensures a consistent approach, making your customer communication more effective and targeted.

Our expertise with dotdigital

As a dotdigital partner agency, we leverage our expertise and best practices to efficiently implement the platform for your business. Our benefits for you:

Dotdigital-Logo mit konzentrischen Kreisen in Grün, Blau und Pink auf dunklem Hintergrund.
  • Experience & Know-how: Our team of experts knows the best strategies for dotdigital and helps you avoid typical pitfalls.

  • Accelerated implementation: We guide you quickly and safely through the introduction process.

  • Individual strategy: We develop a customized strategy to achieve your marketing goals optimally.

  • Long-term support: We not only assist you at the beginning, but also accompany you in the long term with support and optimization.

Our Services

Our agency offers you a comprehensive range of services around dotdigital:

System integration

Integration with your CRM or eCommerce systems

Optimal setup

Setting up the platform according to your requirements

Creation of newsletter and mailing templates

Design and implementation of professional templates

Conception & Implementation of Marketing Automation Campaigns

Development of efficient automated workflows

Trainings & Workshops

Knowledge transfer for your team

Process support

Strategic consulting and optimization of your marketing processes.

Project workflow

  • 1
    Analyse

    Goal and system analysis for optimal integration.

  • 2
    Technical Setup

    Configuration and seamless data integration

  • 3
    Content Setup

    Creation of templates and workflows based on your Corporate Identity.

  • 4
    Training & Support

    Training your team for independent use

  • 5
    Optimization & Consulting

    Ongoing support and strategic development

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Frequently Asked Questions

The duration depends on the complexity and scope of the project. While simple technical integrations can be implemented quickly, the complete implementation usually takes several weeks to months.

Yes, dotdigital offers various options for importing customer data:

  • CSV Upload

  • API Integration

  • Direct synchronization with CRM or eCommerce platforms

In addition, dotdigital provides features for data field mapping, duplicate handling, and automatic synchronization.

dotdigital offers numerous automation possibilities:

  • Welcome Email SequencesAutomatic sending to new customers

  • Abandoned cart campaigns: Reminders for unfinished purchases

  • Post-Purchase-Flows: Shipping confirmations, review requests, and cross-selling offers

  • Re-engagement campaigns: Reactivation of inactive customers.

  • Lead nurturing: Automated campaigns for lead nurturing

  • Segment-based campaigns: Sending targeted content

  • Transactional emails: Automatic order and shipping confirmations

  • Cross-channel campaigns: Combination of email, SMS, and social media.

Contact

Start your marketing automation with dotdigital!

We integrate dotdigital into your digital architecture and support you in the conception and design of your automated marketing campaigns.

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