dotdigital Agency
Why is dotdigital the right marketing automation tool for you?
dotdigital optimizes digital customer communication through personalized, automated, and data-driven processes. With dotdigital, you can create targeted campaigns based on customer behavior and purchase history, while automated workflows reduce manual effort. Seamless integration with CRM and commerce systems enables efficient customer segmentation and lead scoring. Analysis and reporting tools help continuously optimize campaigns. Additionally, cross-channel communication via email, SMS, and social media ensures a consistent approach, making your customer communication more effective and targeted.
Our expertise with dotdigital
As a dotdigital partner agency, we leverage our expertise and best practices to efficiently implement the platform for your business. Our benefits for you:

Experience & Know-how: Our team of experts knows the best strategies for dotdigital and helps you avoid typical pitfalls.
Accelerated implementation: We guide you quickly and safely through the introduction process.
Individual strategy: We develop a customized strategy to achieve your marketing goals optimally.
Long-term support: We not only assist you at the beginning, but also accompany you in the long term with support and optimization.
Our Services
Our agency offers you a comprehensive range of services around dotdigital:
System integration
Integration with your CRM or eCommerce systems
Optimal setup
Setting up the platform according to your requirements
Creation of newsletter and mailing templates
Design and implementation of professional templates
Conception & Implementation of Marketing Automation Campaigns
Development of efficient automated workflows
Trainings & Workshops
Knowledge transfer for your team
Process support
Strategic consulting and optimization of your marketing processes.
Project workflow
- 1Analyse
Goal and system analysis for optimal integration.
- 2Technical Setup
Configuration and seamless data integration
- 3Content Setup
Creation of templates and workflows based on your Corporate Identity.
- 4Training & Support
Training your team for independent use
- 5Optimization & Consulting
Ongoing support and strategic development

Frequently Asked Questions
The duration depends on the complexity and scope of the project. While simple technical integrations can be implemented quickly, the complete implementation usually takes several weeks to months.
Yes, dotdigital offers various options for importing customer data:
CSV Upload
API Integration
Direct synchronization with CRM or eCommerce platforms
In addition, dotdigital provides features for data field mapping, duplicate handling, and automatic synchronization.
dotdigital offers numerous automation possibilities:
Welcome Email SequencesAutomatic sending to new customers
Abandoned cart campaigns: Reminders for unfinished purchases
Post-Purchase-Flows: Shipping confirmations, review requests, and cross-selling offers
Re-engagement campaigns: Reactivation of inactive customers.
Lead nurturing: Automated campaigns for lead nurturing
Segment-based campaigns: Sending targeted content
Transactional emails: Automatic order and shipping confirmations
Cross-channel campaigns: Combination of email, SMS, and social media.
Contact
Start your marketing automation with dotdigital!
We integrate dotdigital into your digital architecture and support you in the conception and design of your automated marketing campaigns.
